Couponers – Once again, pushing the envelope?
I once posted about couponers pushing the envelope in this post and it appears another coupon that came out in today’s P&G that is causing all kinds of chaos. The coupon is $5 off 2 Clairol products, while picturing hair color. Now, we all know the picture does not tell the tale of all the products you can purchase with a coupon, and usually I say abide by the wording stated on the coupon. However, the use of this coupon on Clairol Herbal Essence Shampoo does not sit well with me, since there was another coupon on the same page for that product, for $1/2 Clairol Herbal Essence.
When asked on their Facebook page, Clairol said the coupon was not intended for Shampoo, but you can ” try” to use it. Try? No, thanks. To me, it is not worth the risk of my favorite retailer getting paid if I use this coupon.
Great deals come along all the time, and for me, I will pursue the sure things, while maintaining my couponing integrity. I am not saying if you use it, it is wrong, since you are abiding by the wording in the coupon, but me? I will sit this one out.
Update: Official response from Clairol when I asked on their Facebook page if they would pay retailers for the coupon:
Yes, since this was our mistake, we will honor those redemptions that have come through. We apologize for any confusion this may have caused, and sincerely thank you for reaching out to us with your concerns. ^Renee